PayDay
Your way to find out
WHAT you earned and WHY
ROLE
UX/UI
WHAT
Designed employees financial app from scratch
WHEN
2024
Let’s begin with UX
THE PROBLEM
Lack of understanding of pay slips and the rights entitled to every worker
CAUSES
Why is it happening?
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Payslips is a complex topic requiring learning
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Lack of understanding persists
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Learning resources on this subject are ineffective
USER SURVEYS
(55 people responded, 3 interviews)
Check pay slips thoroughly, (84% do so due to lack of understanding).
Reported encountering errors in their pay slips.
Report in creative ways (scattered papers, phone notes, WhatsApp group).
BENCHMARK RESEARCH
It’s all about inspiration
To make the right decisions, I researched 3 apps
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Topics division
Clear and simple breakdown
Platform exclusively for soldiers
Detailed microcopy
Convenient onboarding process
Focus on expense and income management
Clear design
Concise and convenient usage
The app allows reporting only
TARGET AUDIENCE
Who is the app for
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Temp workers
Non-permanent jobs
Young adults
Aged 16-25
Unfamiliar with pay slips
Don’t understand their entitlements
Moving on to UI
ONBOARDING
LET'S START FROM THE BEGINNING
To understand the onboarding process, I conducted research on the questions currently asked on government websites to understand citizens' rights
Long and exhausting experience
Short and convenient experience
HOUR TRACKING
Creating expectations and certainty for the next payslip
Reporting the working hours of each job separately helps create order
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DATA ANALYSIS
Collecting and analyzing data to ensure the payslip's accuracy
In this scenario, the pay slip is accurate
When a second job is added, an error appears in the pay slip, necessitating tax coordination
לא ביצעת תיאום מס
שמנו לב שאת עובדת ב-2 עבודות כדאי לבצע תיאום מס ולמנוע תשלום מיותר
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CHAT
Option to receive answers and guidance on common questions
users engage with an AI-based chatbot for quick and efficient support
